Wrought Iron Fire Poker
What we offer!
✅ Full Manufacture Warranty!
✅ Same-Day Order Processing!
✅ VAT already included in The Price!
✅ Shipping is Free for all items except for bespoke products!
✅ All items, except custom-made products, will be shipped within 24 to 48 hours!
A simple design with a decorative touch; our Wrought Iron Fire Poker is sturdy, will get the job done and provide you with years of service.
Maintaining your fire pit
NB: All our fire pits, lids, and accessories will begin to rust immediately and will not maintain their black finish. However, this will not affect their long-term durability. As all our fire pits are handmade from sheet steel which has naturally occurring blemishes, there may be very slight variations in the forging and finish. Please click here for handy tips on the safe use and care of your fire pit and accessories.
Current delivery times – Fire pits: we aim to dispatch orders within 2 weeks from date of order / Indian fire bowls: within 5 working days of date of order.
Please note that our deliveries are classed as ‘kerbside’ which means the driver will not be able to carry the fire pit into your garden. If there is no one at home, they will leave the pallet or box in a safe location if available.
All orders qualify for free curbside shipping to United Kingdom
We ship smaller items via USPS, UPS, or FedEx. Larger and heavier items are shipped via LTL freight.
Order Processing:
After your order is placed, you will receive an email confirmation from us. As soon as your order is placed, we begin processing the order and arranging shipping. In-stock orders typically ship within 3-15 business days after your order is placed. We do not guarantee shipping transit times.
Shipping Transit Times:
Most items take 3-15 business days to deliver after they have left the warehouse. Shipping transit times are not guaranteed - they are estimates based on our experience. Please note that Some items may be on a pre order status if thats is the case we will contact you.
We strongly advise you not to schedule contractors until your order is fully delivered and all items inspected.
Freight Shipping:
If your item is too big and/or too heavy to fight in a normal postal carrier vehicle, your product will be shipped via a freight carrier. We reserve the right to choose which freight carrier delivers your shipment.
Freight shipping is more complicated than a regular postal carrier delivery. Here are some important things to know about freight shipping:
You must be physically present to accept delivery. The freight carrier will either call to schedule a delivery appointment or notify you before delivery. Freight shipments are dropped off at your curb.The driver is NOT expected to deliver your items to your front door, garage, back yard, etc. It's a good idea to have other people there to help you move the shipment.
Extra charges may apply if redelivery needs to be arranged because nobody was at the delivery location. You must sign for the shipment upon acceptance.
Primecookout Return Policy Highlights:
At Primecookout, we are committed to ensuring a fair shopping experience for all our customers. Kindly review our store policies to familiarize yourself with the terms. Your purchase implies agreement with these terms.
Key Points:
1. Purchase Agreement:
By making a purchase, you acknowledge and agree to the terms outlined in our store policies.
2. Product Satisfaction and Returns:
- If dissatisfied, your product may be eligible for return.
- Note potential restocking fees on certain items - review descriptions before ordering.
3. Responsibility for Costs:
- You are responsible for shipping costs, covering both initial and return shipping.
- Additionally, credit card processing fees associated with the transaction are your responsibility.
4. Return Eligibility:
- We ONLY process returns for unused, unopened products in original packaging with all accessories.
- Items must be unused, unassembled, and returned within 14 days of delivery with no exceptions.
5. Non-Returnable Items:
The following items are NOT eligible for returns:
- Used, opened, or items removed from original packaging.
- Assembled or installed items.
- Clearance, custom made, or made-to-order products.
- Items not returned within 14 days of receipt.
- Items labeled "not returnable" in the item description.
- Items shipped without receiving a Return Approval.
6. Return Request Process:
- If your item(s) meet return criteria, request a return via email to info@Primecookout.com.
- You'll receive an email either approving the return or requesting more information.
7. Approved Returns Procedure:
- You are responsible for return shipping costs.
- Original shipping charges are ineligible for refund.
- Upon approval, we'll send Return Approval with shipping labels and instructions.
- After receiving and inspecting the return, a refund will be issued, less shipping costs and associated charges.
We appreciate your cooperation. For any inquiries, contact us at info@Primecookout.com.
Inspecting your delivery for visible damaged?
It is your responsibility to inspect products upon delivery to check for any damage or defects.
Inspection:
- Upon receiving the items at your front door, please inspect them for any visible damage before signing the Bill of Lading.
- Signing without checking indicates that you have received the items in good condition and accept liability for any issues.
Notification:
- You MUST notify us immediately by calling 01865 570148 if your items arrive with visible damage or defects.
- Please do not accept the delivery and take photos of the damage right away. There are NO EXCEPTIONS.
- If you don't notify us of damages and take pictures, we won't be able to claim compensation.
Residue Notice:
- Some of our products may arrive with residue, which is a byproduct of the manufacturing process.
- Primecookout is not responsible for the costs associated with cleaning or removing manufacturing residue from delivered products.
New Grill Owner Unboxing Agreement
Dear Valued Customer,
Thank you for choosing PrimeCookout for your new grill purchase! We appreciate your trust in us and eagerly anticipate serving you in the future. Here are some helpful tips for unboxing your new grill:
- Visual Inspection Before Unloading: Please visually inspect your grill before it is unloaded from the delivery van. If any damage is observed, do not accept the delivery.
- Curb-side Delivery: Note that this is a curb-side delivery to prevent damage to your property.
- Unable to Scan on Delivery Truck: If you are unable to inspect the grill on the delivery truck (e.g., you're not home), don't worry. You or a trusted person can inspect the grill during unboxing.
- Unboxing Steps:
- Final Steps:
For a visual guide, we've attached a video demonstrating how to unbox the Whistler Grill. Watch the video here.
Thank you for your purchase, and we hope you enjoy your new grill!
Best Regards,
PrimeCookout Team
How to season a gas grill for the first time
Unlock the Secrets of Grill Seasoning! 🔥🔧
Ever wondered what it means to season a grill? 🤔 No, it's not about sprinkling herbs and spices, but a crucial process known as 'curing.' Heating the metal grates, adding oil, and letting it cool helps protect your grill from rust and extends its life.
Why Season Your Grill Before the First Use?
When your brand-new grill hasn't met fire, neither have its grates. Seasoning is like training it for its inaugural feast. Uncoated grates, especially cast iron and carbon steel, are prone to rust without this protective process. Locking in oils not only prolongs their life but also enhances grill marks and imparts that smoky outdoor barbecue flavor we all love.
How to Season Your Grill for the First Time: 🌟
- Place your clean grate on the barbecue over medium heat: Clean brand-new grates or those collected dust need a quick kitchen cleanup. For used grills, a wire brush is essential.
- When hot, apply a small amount of oil: After 10 minutes of heating, apply oil evenly. Canola or peanut oil works best, but coconut or vegetable oil is fine. Turn the grill to high heat for 15 minutes to let the oil cure.
- Let the grates cool: Once the oil reaches its smoking point, turn off the barbecue, and let the grates cool. You may repeat the oiling process for a brand-new grill.
- Wipe away excess oil: After cooling, wipe any excess oil with a cloth or rag. Your grill is now seasoned and ready for action!
📽️ Watch a helpful video on grill seasoning here: Grill Seasoning Tutorial
Now that your gas grill is seasoned, get ready for alfresco dining! Those evenings of cooking feasts for friends in your outdoor kitchen are just around the corner. Cheers to memorable grilling experiences! 🍔🌞 #GrillSeasoning #OutdoorCooking #GrillMaster
Charcoal Grill vs Gas Grill: A Comprehensive Comparison
When deciding between a charcoal grill and a gas grill, it's essential to weigh the pros and cons to make the right choice for your outdoor cooking adventures. Let's break down the key differences with detailed bullet points and a helpful video link to guide you through the decision-making process.
Charcoal Grill:
Pros:
- Flavorful Experience: Charcoal grills impart a distinct smoky flavor to your dishes, enhancing the overall taste.
- High Heat Output: Capable of reaching high temperatures, ideal for achieving the perfect sear on meats.
- Versatility in Fuel: Options like briquettes or lump charcoal allow for experimentation with different flavors.
- Affordability: Charcoal grills are often more budget-friendly, making them accessible to a wide range of users.
Cons:
- Longer Heat-Up Time: Takes more time to reach the desired cooking temperature compared to gas grills.
- Temperature Control Challenges: Maintaining precise temperature control can be more challenging.
- Cleanup Requirements: Disposing of ash and cleaning can be more involved.
Gas Grill:
Pros:
- Quick Start: Gas grills heat up rapidly, allowing for almost instant cooking.
- Precise Temperature Control: Offers more accurate temperature control, suitable for various cooking styles.
- Convenience: No need to deal with charcoal; simply turn on the gas and start cooking.
- Ease of Cleanup: Generates less mess, with minimal ash and residue.
Cons:
- Flavor Differences: While convenient, gas grills may not provide the same smoky flavor as charcoal.
- Higher Initial Cost: Typically has a higher upfront cost compared to charcoal grills.
- Dependency on Fuel Source: Requires propane or natural gas, limiting portability compared to charcoal.
Conclusion:
Choosing between a charcoal and gas grill is a personal decision based on your preferences and lifestyle. To help you visualize the comparison, watch this informative video: Charcoal vs Gas Grill Guide.
Consider your priorities, whether it's the traditional smoky taste of charcoal or the quick convenience of gas, and embark on a flavorful outdoor cooking journey. Happy grilling!
