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Operating Hours: Monday to Friday: 9 am - 5 pm Contact Information: Phone: 📞 01865 570148 Email: Note: If the phone lines are busy, please send us an email for a prompt response.
Operating Hours: Monday to Friday: 9 am - 5 pm Contact Information: Phone: 📞 01865 570148 Email: Note: If the phone lines are busy, please send us an email for a prompt response.

Kelowna SE 21 Jet 4 Person Hot Tub

Original price £6,799.00 - Original price £6,799.00
Original price
£6,799.00 - £6,799.00
Current price £6,799.00

What we offer!

✅ Full Manufacture Warranty!

✅ Same-Day Order Processing!

✅ VAT already included in The Price!

✅ Shipping is Free for all items except for bespoke products!

✅ All items, except custom-made products, will be shipped within 24 to 48 hours!

SKU 21 Jet 4 Person
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Kelowna Hot Tub 21 Jet 4 Person

The Canadian Spa Company Kelowna Plug & Play spa fits in almost any location. This spacious but compact spa is packed with features of a full-sized spa and easily accommodates 4 adults.

It features 21 adjustable stainless steel hydrotherapy jets and is energy-efficient and easy to install – just plug it into any standard socket and start relaxing right away!

The Kelowna uses 50ft²of filtration along with a built-in ozone generator to keep your water crystal clear without hassle. The multi-coloured LED lighting provides you with the perfect way to truly unwind after a long day.

All Canadian Spa Company Spas provide an unbeatable combination of great value, high-end features, and sleek modern design sure to satisfy any household.



  • Digital Controls
  • Plugs directly into a standard 13 A household socket – electrician not required
  • Beautiful LED-backlit cascading waterfall
  • Bluetooth connection audio system
  • Ozone water purification system
  • Glacier filtration ensures crystal clear water
  • Air venturi valves to vary the water jet pressure
  • 50ft² Antimicrobial Glacier filter
  • Includes 5” to 3” thick hardtop cover, filters and kerbside delivery



21 adjustable hydro massage jets connected to a WhiteWater Jet Delivery System powered by a strong 4 HP pump with two speed settings. Oversized pipework within the spa and tailored air controls allow for added pressure – completely customise your massage to target the muscles you need. 

LED Mood Lighting

The Aurora™ Premium LED Mood Lighting system features full control over the multicoloured lighting system in the spa – including perimeter lights, large underwater LEDs and the beautiful LED-backlit cascading waterfall.


Relax to your favourite sounds with the Bluetooth connection audio system. The two waterproof speakers have built-in high fidelity amplifiers, delivering high volumes with clear acoustics. Keep your connected device safe in the dedicated waterproof compartment.

Intuitive Digital Controls

The extra large overlay pad of the advanced digital control panel makes operating your spa a dream – easily adjusts jets, pumps and temperature with the simple touch of a button for a reliable and speedy performance.


Never worry about your spa’s hygiene with Canadian Spa’s Mountain Pure™ sanitation system. 50ft² of filtration sifts contaminants from the water and in combination with the ozone purification system ensures your spa is always filled with crystal clear water. The acrylic shell inhibits the growth of bacteria, leaving your spa cleaner for longer. Water is filtered before reaching critical components to reduce the risk of damage.

Energy Efficient

With a unique combination of innovations, the ThermalSprings™ Heat Reclamation System is designed to save money and energy by preventing heat loss and recycling sanitised water. High-density foam constructed of closed cells within the spa shell aids the active motor heat-retention to reduce heat loss through the acrylic shell. The 2kW Balboa heater is equipped with accurate smart sensors, able to shut off the heater within half a degree of your desired temperature. High-quality triple-layer insulation with infra-red reflection and thermal transfer blocks are present on the shell, cabinet and base of the spa. A strong and durable Canadian Spa hard-top winter-suitable cover with a heat-trapping skirt and locking straps is included with the spa.

Weather Resistant

Built of sturdy and durable acrylic, your spa’s shell is made to withstand years of outdoor life – both through the coldest depths of winter and the heavy heat of summer. Our spas are able to withstand almost any weather conditions and are suitable for outdoor use all year round.



Persons 4 adults
Jets 21
Pumps 2 Speed 4HP
Size 211 x 152 x 79 cm (84” x 60” x 32″H)
Dry Weight 204 kg (450 lbs)
Filled Weight 904 kg (1990 lbs)
Water Capacity 700 litres
Electrics 13 Amp Plug & Play
Filter 50ft² Antimicrobial
Heater 2kW Balboa
Material Acrylic
Sound System Bluetooth Sound System
Lighting LED Mood Lighting
Warranty 2 year
Included Hardtop Locking Insulating Cover, Ozone Sanitisation System, 50ft² Antimicrobial filter, LED Mood Lighting, Kerbside Delivery


Additional information

Weight 204 kg
Dimensions 211 × 152 × 79 cm
Seats / Loungers


Massage Jets


High Powered Pumps




Water Capacity Ltrs






Led Lighting



211 x 152 x 79 cm (84” x 60” x 32"H)

Ozone disinfection system



    • 4 person spa
    • 14 jets
    • Heat retentive design
    • Ozone water acre system
    • LED Lighting
    • Self installation
    • Dimensions: H 74 x W 152 x D 170cm
    • Weight: 180kg
    • 12 month guarantee

    All orders qualify for free curbside shipping to United Kingdom
    We ship smaller items via USPS, UPS, or FedEx. Larger and heavier items are shipped via LTL freight.

    Order Processing:

    After your order is placed, you will receive an email confirmation from us. As soon as your order is placed, we begin processing the order and arranging shipping. In-stock orders typically ship within 3-15 business days after your order is placed. We do not guarantee shipping transit times.

    Shipping Transit Times:

    Most items take 3-15 business days to deliver after they have left the warehouse. Shipping transit times are not guaranteed - they are estimates based on our experience. Please note that Some items may be on a pre order status if thats is the case we will contact you.

    We strongly advise you not to schedule contractors until your order is fully delivered and all items inspected.

    Freight Shipping:

    If your item is too big and/or too heavy to fight in a normal postal carrier vehicle, your product will be shipped via a freight carrier. We reserve the right to choose which freight carrier delivers your shipment.

    Freight shipping is more complicated than a regular postal carrier delivery. Here are some important things to know about freight shipping:

    You must be physically present to accept delivery. The freight carrier will either call to schedule a delivery appointment or notify you before delivery. Freight shipments are dropped off at your curb.The driver is NOT expected to deliver your items to your front door, garage, back yard, etc. It's a good idea to have other people there to help you move the shipment.

    Extra charges may apply if redelivery needs to be arranged because nobody was at the delivery location. You must sign for the shipment upon acceptance.

    Primecookout Return Policy Highlights:

    At Primecookout, we are committed to ensuring a fair shopping experience for all our customers. Kindly review our store policies to familiarize yourself with the terms. Your purchase implies agreement with these terms.

    Key Points:

    1. Purchase Agreement:

    By making a purchase, you acknowledge and agree to the terms outlined in our store policies.

    2. Product Satisfaction and Returns:

    • If dissatisfied, your product may be eligible for return.
    • Note potential restocking fees on certain items - review descriptions before ordering.

    3. Responsibility for Costs:

    • You are responsible for shipping costs, covering both initial and return shipping.
    • Additionally, credit card processing fees associated with the transaction are your responsibility.

    4. Return Eligibility:

    • We ONLY process returns for unused, unopened products in original packaging with all accessories.
    • Items must be unused, unassembled, and returned within 14 days of delivery with no exceptions.

    5. Non-Returnable Items:

    The following items are NOT eligible for returns:

    • Used, opened, or items removed from original packaging.
    • Assembled or installed items.
    • Clearance, custom made, or made-to-order products.
    • Items not returned within 14 days of receipt.
    • Items labeled "not returnable" in the item description.
    • Items shipped without receiving a Return Approval.

    6. Return Request Process:

    • If your item(s) meet return criteria, request a return via email to
    • You'll receive an email either approving the return or requesting more information.

    7. Approved Returns Procedure:

    • You are responsible for return shipping costs.
    • Original shipping charges are ineligible for refund.
    • Upon approval, we'll send Return Approval with shipping labels and instructions.
    • After receiving and inspecting the return, a refund will be issued, less shipping costs and associated charges.

    We appreciate your cooperation. For any inquiries, contact us at

    Inspecting your delivery for visible damaged?

    It is your responsibility to inspect products upon delivery to check for any damage or defects.


    • Upon receiving the items at your front door, please inspect them for any visible damage before signing the Bill of Lading.
    • Signing without checking indicates that you have received the items in good condition and accept liability for any issues.


    • You MUST notify us immediately by calling 01865 570148 if your items arrive with visible damage or defects.
    • Please do not accept the delivery and take photos of the damage right away. There are NO EXCEPTIONS.
    • If you don't notify us of damages and take pictures, we won't be able to claim compensation.

    Residue Notice:

    • Some of our products may arrive with residue, which is a byproduct of the manufacturing process.
    • Primecookout is not responsible for the costs associated with cleaning or removing manufacturing residue from delivered products.
    New Grill Owner Unboxing Agreement

    Dear Valued Customer,

    Thank you for choosing PrimeCookout for your new grill purchase! We appreciate your trust in us and eagerly anticipate serving you in the future. Here are some helpful tips for unboxing your new grill:

    1. Visual Inspection Before Unloading: Please visually inspect your grill before it is unloaded from the delivery van. If any damage is observed, do not accept the delivery.
    2. Curb-side Delivery: Note that this is a curb-side delivery to prevent damage to your property.
    3. Unable to Scan on Delivery Truck: If you are unable to inspect the grill on the delivery truck (e.g., you're not home), don't worry. You or a trusted person can inspect the grill during unboxing.
    4. Unboxing Steps:
    5. Final Steps:

    For a visual guide, we've attached a video demonstrating how to unbox the Whistler Grill. Watch the video here.

    Thank you for your purchase, and we hope you enjoy your new grill!

    Best Regards,
    PrimeCookout Team

    How to season a gas grill for the first time

    Unlock the Secrets of Grill Seasoning! 🔥🔧

    Ever wondered what it means to season a grill? 🤔 No, it's not about sprinkling herbs and spices, but a crucial process known as 'curing.' Heating the metal grates, adding oil, and letting it cool helps protect your grill from rust and extends its life.

    Why Season Your Grill Before the First Use?
    When your brand-new grill hasn't met fire, neither have its grates. Seasoning is like training it for its inaugural feast. Uncoated grates, especially cast iron and carbon steel, are prone to rust without this protective process. Locking in oils not only prolongs their life but also enhances grill marks and imparts that smoky outdoor barbecue flavor we all love.

    How to Season Your Grill for the First Time: 🌟

    1. Place your clean grate on the barbecue over medium heat: Clean brand-new grates or those collected dust need a quick kitchen cleanup. For used grills, a wire brush is essential.
    2. When hot, apply a small amount of oil: After 10 minutes of heating, apply oil evenly. Canola or peanut oil works best, but coconut or vegetable oil is fine. Turn the grill to high heat for 15 minutes to let the oil cure.
    3. Let the grates cool: Once the oil reaches its smoking point, turn off the barbecue, and let the grates cool. You may repeat the oiling process for a brand-new grill.
    4. Wipe away excess oil: After cooling, wipe any excess oil with a cloth or rag. Your grill is now seasoned and ready for action!

    📽️ Watch a helpful video on grill seasoning here: Grill Seasoning Tutorial

    Now that your gas grill is seasoned, get ready for alfresco dining! Those evenings of cooking feasts for friends in your outdoor kitchen are just around the corner. Cheers to memorable grilling experiences! 🍔🌞 #GrillSeasoning #OutdoorCooking #GrillMaster

    Charcoal Grill vs Gas Grill: A Comprehensive Comparison

    When deciding between a charcoal grill and a gas grill, it's essential to weigh the pros and cons to make the right choice for your outdoor cooking adventures. Let's break down the key differences with detailed bullet points and a helpful video link to guide you through the decision-making process.

    Charcoal Grill:


    • Flavorful Experience: Charcoal grills impart a distinct smoky flavor to your dishes, enhancing the overall taste.
    • High Heat Output: Capable of reaching high temperatures, ideal for achieving the perfect sear on meats.
    • Versatility in Fuel: Options like briquettes or lump charcoal allow for experimentation with different flavors.
    • Affordability: Charcoal grills are often more budget-friendly, making them accessible to a wide range of users.


    • Longer Heat-Up Time: Takes more time to reach the desired cooking temperature compared to gas grills.
    • Temperature Control Challenges: Maintaining precise temperature control can be more challenging.
    • Cleanup Requirements: Disposing of ash and cleaning can be more involved.

    Gas Grill:


    • Quick Start: Gas grills heat up rapidly, allowing for almost instant cooking.
    • Precise Temperature Control: Offers more accurate temperature control, suitable for various cooking styles.
    • Convenience: No need to deal with charcoal; simply turn on the gas and start cooking.
    • Ease of Cleanup: Generates less mess, with minimal ash and residue.


    • Flavor Differences: While convenient, gas grills may not provide the same smoky flavor as charcoal.
    • Higher Initial Cost: Typically has a higher upfront cost compared to charcoal grills.
    • Dependency on Fuel Source: Requires propane or natural gas, limiting portability compared to charcoal.


    Choosing between a charcoal and gas grill is a personal decision based on your preferences and lifestyle. To help you visualize the comparison, watch this informative video: Charcoal vs Gas Grill Guide.

    Consider your priorities, whether it's the traditional smoky taste of charcoal or the quick convenience of gas, and embark on a flavorful outdoor cooking journey. Happy grilling!

    We offer Free Shipping to Mainland UK, For Shipping out side the UK please contact us beforehand.

    We offer Free Shipping to Mainland UK, For Shipping out side the UK please contact us beforehand.

    Enjoy Free Shipping to Mainland UK on all our products. For deliveries to Northern Ireland, please contact us beforehand. We also offer shipping to various countries across Europe; please get in touch to discuss your specific requirements.

    For any inquiries or special requests, feel free to contact us via email at We understand the convenience of written communication and are committed to promptly responding to your messages.

    To ensure we assist you effectively, please include a brief description of the product you're interested in or any specific details you'd like to inquire about. Our dedicated team is here to provide you with the information you need.

    Best regards, The Prime-cookout Customer Support Team

    Testimonials from Our Satisfied Clients